Support Center

We're here to help you every step of your journey

Contact Support

Need personalized assistance? Our support team is ready to help with any questions or issues.

Help Articles

Browse our comprehensive knowledge base for answers to common questions and detailed guides.

Submit a Support Ticket

Can't find what you're looking for? Submit a support ticket and our team will get back to you as soon as possible.

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Response Times

We typically respond to inquiries within 24 hours. For urgent matters, please use our emergency contact.

Emergency Travel Help

For urgent assistance during your trip, call our 24/7 emergency hotline: +1-800-KHOJO-HELP.

Email Support

You can also reach our support team directly at teamkhojo@gmail.com for non-urgent inquiries.

Frequently Asked Questions

How do I create an account on Khojo?

Creating an account on Khojo is simple. Click the 'Join Waitlist' button on our homepage, and you'll be notified when we launch. Once launched, you can sign up using your email address or connect with your Google or Facebook account.

What are Squads and how do they work?

Squads are AI-matched micro-communities built around shared travel goals. Our algorithm analyzes your travel preferences, interests, and personality to connect you with like-minded travelers. You can join existing squads or create your own.

How does the booking process work on Khojo?

Khojo partners with verified travel service providers to offer a seamless booking experience. When you find a hotel, tour, or activity you'd like to book, you can complete the entire transaction within our platform.

What is the cancellation policy for bookings?

Cancellation policies vary depending on the service provider. Each listing clearly displays the cancellation terms before you complete your booking. Some bookings offer free cancellation up to a certain date, while others may have stricter policies.

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Popular Help Topics

Account Setup & Profile

Learn how to create your account and manage your profile settings.

Finding Travel Squads

Discover how to find and join travel squads that match your interests.

Booking Travel Services

Get help with booking hotels, tours, and activities through Khojo.

Payment & Billing

Understand how payments are processed and manage your billing information.

Safety & Security

Learn about our safety measures and how to travel responsibly.

Community Guidelines

Understand the rules and guidelines for participating in the Khojo community.